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Privacy Policy

Last updated: March 2026

Who we are

Kairos Retreats is operated by The Sacred Space, Lefkada Town, 31100, Lefkada, Greece. You can reach us at hello@kairoslefkada.com.

What data we collect

When you submit our booking enquiry form, we collect your name, email address, preferred retreat dates, room preference, location, how you heard about us, and any message you include. This information is stored securely via Netlify Forms and is used solely to respond to your enquiry and manage your retreat booking.

How we use your data

We use your personal data to respond to your booking enquiry, process your retreat reservation, send booking confirmations and logistics information, and communicate with you about your retreat. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Analytics and advertising

We use Google Analytics 4, Google Ads conversion tracking, and Meta Pixel on our website. These tools use cookies and similar technologies to help us understand how visitors use our site and to measure the effectiveness of our advertising. The data collected is anonymised and used for aggregate analysis only. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your Meta advertising preferences at facebook.com/adpreferences.

Cookies

Our website uses essential cookies for site functionality and analytics cookies from Google and Meta for traffic analysis and ad measurement. You can disable cookies in your browser settings at any time, though this may affect your experience of the site.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, or port your personal data. You also have the right to withdraw consent at any time and to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at hello@kairoslefkada.com.

Data retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically for up to 24 months after your last interaction with us, unless a longer retention period is required by law.

Third-party services

We use the following third-party services which may process your data: Netlify (form submissions and hosting), Google (analytics and advertising), Meta (advertising), and Viva Wallet (payment processing). Each of these services has its own privacy policy governing their use of your data.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact

If you have questions about this privacy policy or your personal data, contact us at hello@kairoslefkada.com.